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Sea and Sea DX-5D Housing Retrofit


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#1 ColinZylka

ColinZylka

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Posted 18 January 2007 - 02:14 PM

Just got this in e-mail today...

© 2007 Tabata USA Inc./Sea & Sea
*****IMPORTANT DX-5D SLR HOUSING RETROFIT *****
January 17th, 2007.
SEA&SEA produces the most advanced and rugged SLR housings and underwater photography
equipment on the market. However, our Service Division has become aware of an issue with the DX-5D
housing. To be precise, the multi-selector assembly components of the DX-5D housing might fixate or
possibly allow minor flooding of the housing through the component o-ring seals.
If you have purchased, sold or are in possession of DX-5D housing(s) in the following serial number
range, discontinue use and please follow the steps for return of the housing immediately to the Sea&Sea
Service Center-SAC.
Product: DX-5D Housing for Canon 5D (SS-06119)
Serial Number Range: 055000002 �€“ 055000174
Part for Replacement: Multi selector assembly
Return Procedure:
Have available the following:
1) Your name, shipping address, daytime telephone
2) Serial number(s) of housing(s) for retrofit
3) Completed Service Form (attached) for each housing
4) Please contact Sea&Sea at 562-498-3708 ext. 223 or seaandsea@tusa.com for issuance of a shipping
call tag.
When valid information is received a shipment call tag will be issued for pickup and outbound shipment of
the housing to the Sea&Sea Service Center. Please prepare your housing and the include the completed
service form (attached) for shipment with proper packing materials.
The retrofit procedure and pressure testing will be expedited and completed at no charge within 3-5
business days upon receipt at the Service Center and be returned to you via overnight shipment.
If you have any questions or concerns regarding the above mentioned procedures, please contact
Sea&Sea at 562-498-3708 or seaandsea@tusa.com.
We appreciate your cooperation and continued patronage.
Thank you,
Sea & Sea Underwater Imaging
******END*****

Colin.

Attached Files


Edited by ColinZylka, 18 January 2007 - 02:16 PM.


#2 echeng

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Posted 18 January 2007 - 03:42 PM

Thank you, Colin. I have posted this on the front page as well.
eric cheng
publisher/editor, wetpixel
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#3 echeng

echeng

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Posted 18 January 2007 - 04:43 PM

Note that the service information above is for the USA only. All other consumers outside the United States must contact their regional distributor ( http://www.seaandsea.jp/distributor/ ) or Sea&Sea Japan at intl.sales@ss-sp.com.
eric cheng
publisher/editor, wetpixel
www | journal | photos