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Re-call


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#1 underwaterdigital

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Posted 04 March 2003 - 04:26 AM

fyi, Sea and Sea Japan has announced a recall on the DX100 housing due to an inferior back control buttons.


Allan
Allan

Sea and Sea DX100 with Inon X1 port, Inon Z22 quad ring flash, YS90DX and a bunch of lens, arms and ports.

#2 donauw

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Posted 04 March 2003 - 06:09 AM

Thanks, I already sent mine in to them...I posted this previously:

Here is a response from Sea & Sea Service regarding problems with the function buttons on the rear (ABS) portion of the Sea & Sea DX D100 housing.

"Dear Donald,

We are in receipt of your housing. We have not begun to remedy the situation
as we are waiting to hear back from Japan on what the fix will be. As soon
as we hear from them I will contact you.

if you wish, we do have a loaner housing that we could provide you, however
the loaner does have the same issues concerning the buttons on the function
wheel.

please call me if you have any questions.

Service department
Sea & Sea Underwater Photography (U.S.A.), Inc."

#3 wetpixel

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Posted 04 March 2003 - 07:53 AM

fyi, Sea and Sea Japan has announced a recall on the DX100 housing due to an inferior back control buttons.

Sea & Sea's first D60 housings had the port-lock switch installed upside-down. It would have been a trivial fix (unscrew, flip, screw), but they made some people ship their housings back to have the procedure done by support folk.
Eric Cheng - Administrator, Wetpixel -

#4 underwaterdigital

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Posted 04 March 2003 - 08:44 AM

This time the problem on the DX100 housing is the spring on the back control of the housing. Sea and Sea Japan has been getting reports about some of the rear control button on the DX100 housing locking up at certain depth due to pressure. :)

Sea and Sea Japan will replace all the springs on the rear control button with a heavier spring.


Allan
Allan

Sea and Sea DX100 with Inon X1 port, Inon Z22 quad ring flash, YS90DX and a bunch of lens, arms and ports.