As promised, I'm posting this to let everyone know how things turned out.
After speaking with Brad and giving him my MC number instead of the Amex number that was originally accepted, my certificate for the free 4-night stay at the Divi Resort arrived in the mail. Bonnie H. from the reservations dept. at the Divi helped me to build a week-long dive package around the free stay I had won and everything went without a hitch.
I returned from my trip a few weeks ago and was it ever a BLAST!
Here's a link to my trip report and images if anyone wants to take a peek:
The moral of the story is that it pays to be persistant. Thank you Bonnie P. for giving me the nudge I needed to pursue this and thank you everyone for your support! Robyn
That's great Robyn! I'm glad it all worked out for you. I'll be in Bonaire in March for my 8th trip. Great place to visit and dive.