2 replies to this topic

[stewsmith]

I have just purchased one of these and was hoping to take it away on a trip this week to use as another form of backing up my files. i have just connected it to my desktop via a USB cable and a red light on the unit is illuminated. BUT, when I go to computer on my desktop it isnt there, the desktop does not seem to know that it has been plugged in. Am I doing something wrong. I have tried it on 3 laptops and all of them are giving me the same problem.

Any help would be really appreciated as I head to Indo on thursday evening

Stew

[bvanant]

I have just purchased one of these and was hoping to take it away on a trip this week to use as another form of backing up my files. i have just connected it to my desktop via a USB cable and a red light on the unit is illuminated. BUT, when I go to computer on my desktop it isnt there, the desktop does not seem to know that it has been plugged in. Am I doing something wrong. I have tried it on 3 laptops and all of them are giving me the same problem.

Any help would be really appreciated as I head to Indo on thursday evening

Stew

On some computers there isn't enough power to do anything but light up the indicator lamp, which is why you often get cables with two computer side plugs. Does it have a place for an external power supply?
Bill

[stewsmith]

On some computers there isn't enough power to do anything but light up the indicator lamp, which is why you often get cables with two computer side plugs. Does it have a place for an external power supply?
Bill

HI Bill, yes the USB cable that was supplied with the hard drive does have a double USB to single and I have plugged both of them in to my desktop. There are no other sockets on the hard drive for DC power in. The only socket is for connecting the USB.

STew