1 reply to this topic

[Will_Clark]

I just sent a jpeg to someone via email at a requested size, dpi etc as a jpeg. I use Apple's Mail as my email client.

They replied that it had arrived as "as a bit map".

I forwarded it to myself as a test and it arrived as a jpeg. Just to force the matter I zipped it before sending it to them again.

Any ideas what was going on here? I've no idea what platform etc the recipient is using.

[jonhanson]

Depends on what email client and OS they're using and how exactly they tried to save the attachment.

E.g., if they're using web-based email with Internet Explorer, then if they opened the JPEG within IE and then right-clicked to Save As, IE allows the user to change the file type to BMP and save it as a bitmap file. I.e. PEBCAK...

jon

Edited by jonhanson, 08 February 2011 - 01:46 AM.