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Drowned Sea&Sea YS110 alpha through the front part


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#1 davichin

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Posted 26 May 2012 - 08:53 AM

Today, one of Luisaīs Sea&Sea YS110alpha strobes got drowned through the front part (donīt know exactly where, but the battery compartment was dry so I understand it has to be covered by warranty). It was her third dive with them after having finally got a double handle tray :) I called the seller and told me that it had to be sent to Japan and that I should expect around four months or more of waiting time :P he also told me that they were not being made any more...

Anyone else has had problems with this model before? what about Sea&Sea repairing/exchanging time periods?

I feel pretty disappointed as the S95, housing, WA lens, tray and strobes were presents I got her and it seems that she will have to wait at least until the end of the summer to have the complete system working :(
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#2 RxSub

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Posted 29 May 2012 - 11:17 AM

So sorry for her, she's great taking photos :P

Have you emailed Sea&Sea? Could be faster if you send it directly.

#3 Aquapaul

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Posted 29 May 2012 - 01:53 PM

I am not sure I believe that. I know Backscatter repairs Sea & Sea strobes because I got a quote last year. But possibly because it's a warranty issue they would require that but seams fishy.
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#4 davichin

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Posted 29 May 2012 - 04:34 PM

The spanish distributor called me to send them the strobe directly to them to speed up the process. Thank you both!
D300, D7000. 10.5, 10-17, 16, 10-20, 17-70, 60, 105, 150 Hugyfots, Subtronic Novas, Seacams 350, YS250s, YS-D1s
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