I bought a Maha 801 AA Ni-Cad/Li-ion battery charger after seeing it endorsed on this board. It worked great...for a month.
After 4 weeks, it melted a cell and even melted the body of the charger. BIG fire hazard, but "No big deal," I thought. "I have the Maha 3 year warranty."
Getting through to Maha was a bear. The web site for customer service never received any of my info.
Finally, after 4 separate calls and 5 re-sends of the same information to 4 different addresses, they tell me:
"We cannot locate your purchase in our vendors database and therefore cannot honor your warranty request."
I was livid! I had invested $75 in a charger that was defective. THEY couldn't get it together to send me a valid web address to send the requested purchase invoice, PHOTO of the unit, as well as my pertinent information.
I'm really fed up with MaHa/Powerex and would NOT recommend anyone purchase their product. They may have a great charger, but the customer service and warranty are worthless!
GrtDayMember Since 19 May 2003
Offline Last Active Mar 08 2018 02:30 PM
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- Member Title Wolf Eel
- Age 67 years old
- Birthday December 7, 1950
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Camera Model & Brand
Nikon D800, D300, J4, Casio Z-1000
Ikelite, Nikon, and Casio
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Dual Ikelite DS-125, Nikon SD-N10, Sea and Sea DS-2
ULCS strobe arms
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