If you want to discuss it you can call us at 888-557-2822
Brad, when I entered the contest last year, I DID call your office and I gave my Amex number. The gentleman on the other end of the phone readily accepted the number, and never was I made aware that there was any problem. Why would I go through the trouble of submitting entries and not furnish the reqired fee?
You sent me a pm last week and claimed that my card had been denied. First of all, I have excellent credit and my credit card purchases are never denied unless it's in error. Knowing that errors can sometimes occur, and if this is indeed the scenario that played out, it would have been nice to have received notification at the time so that I could have rectified the error.
In fairness, I've looked back at my Amex statements and I can't see where I was charged for the entry fee like I should have been.
This also leads me to wonder....why wasn't I disqualified? It was either yourself or a representative from Dive Chronicles who lead me to the booth at the FL Dive Show where the winning entries were displayed....
then congratulated me and told me that I'd be getting an email about my prize, 'next week'. I've received no emails from you, nor any replies to the multiple emails I've sent. I've also left one or two phone messages which have gone unanswered.
So ... you want to disqualify me after the fact because there was supposedly a problem with my entry fee and I wasn't made aware of it?
Do whatever you think is fair Brad, but I hope that all the others who didn't receive their prizes have at least heard something from you by now.
At the time I made this post, there were at least 4 other winners from the SFUPS who I'd been in contact with, and no one had received their prize nor any form of communication from you. Also, I found out there's someone from a past show of yours who has the same complaint:
What do you have to say about that Brad? I'm also curious to know why you feel as though prize winners have the responsibility of chasing you down for their prizes? Robyn
4/5/09 7:34 p.m. Edited to correct spelling errors