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Member Since 18 Jul 2009
Offline Last Active Yesterday, 08:46 AM

#394080 Eneloop Pro venting gas

Posted by Oceanus on 04 April 2018 - 11:06 AM

There is one thing though with these batteries (eneloops) that you have to keep in mind. Use smart chargers that prevents over or under charging. I had an issue once where i had charged several eneloops on different chargers (not smart) and one of my strobes stopped functioning. After trying to figure this out for a while a pro-underwater photographer pointed out that if the batteries used were not all equally charged there can be an issue. 


That maybe what happened in my case. I have two sets of eneloop pro, and a smart charger taking eight. Normally I pick all 8 fully charged out the charger and put them in the flashes. I was in a bit of a rush that morning, and may have put a discharged battery back into the flash. I'm running charge - discharge - charge cycles in the smart charger on all my eneloops this week, and I will do my best to "misuse" them on upcoming dives. 

#394053 Eneloop Pro venting gas

Posted by Oceanus on 03 April 2018 - 01:21 PM

i just read the short article here, http://wetpixel.com/...-use-in-strobes
and was very disappointed. I JUST received my new enloop batteries in the mail yesterday for use in my strobes. now i have to decide whether to use them. I get it, there are plenty who use them and it works great, so i should be fine. it would help me make up my mind if i knew 1) why enloops are thought to be the best for strobes, and 2) if all the alternatives that I could use have "potentially" the same problem.

As far as I know all batteries can generate gas, and you will probably not be safer with any other brand. Underwater photographers use eneloop due to their good performance. I will continue to use mine, with no worries. Statistically, this is extremely rare.

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#390004 RETRA Strobe Thread

Posted by Oceanus on 02 December 2017 - 11:23 PM

I received my pair of Retra Flash and my LSD this week. Dived with it yesterday, my first impression is that this is really solid, well designed equipment. 

From many years in business process outsourcing, i.e. handling customer service on behalf of global brands, I must say I’m  impressed with the service from Retra. 
I took the best offer and ordered in the end of February. I have placed two add-on orders since then, to be delivered with the Flashes. I expected delays, after all I had placed an order for a product still being developed. 
All though encountering delays, Retra did everything right. They kept me informed. They set the expectations right. And they delivered on promise, on the exact date they said they would, and everything received as ordered. That would give high customer satisfaction scores on pretty much any scale I have seen. 
Its easy to be a good supplier when everything runs smoothly. Its when something goes wrong you can separate a good supplier from a bad one. In my case Retra handled things very well also when facing delays, and in my opinion they have demonstrated everything I look for in a good supplier. In comparison, I own gear from suppliers very far from Retras standard when it comes to customer experience. 
Just wanted to share my views on the customer service part after reading this thread. Have a nice sunday everyone, I’m off playing with my new Flashes.