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cneal

Member Since 20 Feb 2012
Online Last Active Today, 08:21 AM
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Posts I've Made

In Topic: The Ethic of Ikelite and their dealer

25 January 2015 - 08:59 AM

In America Ikelite's support goes far beyond what is required by law, since in the States there are very few laws except for life threatening defects. Many stores and companies in the US have a no return policy. Their mistake or your mistake, once it goes out the door it is yours.

 

I can't speak about Europe's return policies, but I would be shocked if it were uniform in all countries.

 

As for "Authorized Dealer" of "Official Dealer" that just means you will get warranty support from the manufacturer if you buy there, It does not make them a manufacturer's representative.

 

Stop expecting others to bear the financial responsibility for your mistakes.

 

Guys form US, you don't understand that what ikelite does in your country is required by the law, so no wonder! In Europe Ikelite must do even more!


In Topic: The Ethic of Ikelite and their dealer

21 January 2015 - 06:58 AM

I have been an Ikelite customer for more than a decade. I have used an Ikelite housing (F5) and have used Ikelite stobes of many designs with a pair of DS-161's as the latest. They have always gone far beyond their responsibilities in providing support. In fact, Ikelite has one of the best reputations in the business.

 

To expect them to refund you the profit made by the dealer and distributor as well as what they made because you purchased the wrong part is just silly. Return it to the dealer. If you can not do that, then you have a problem with the dealer, not Ikelite.

 

There are many reason for a dealor not to accept a returned part. I there are electronics most will require proof of it being defective. If the part has scratches its obvious why not.


In Topic: Your Favourite/Best Image of 2014

06 January 2015 - 04:22 AM

Taken in Bonaire last September.

 

Bonaire+Spotted+Moray.jpg


In Topic: Strobe and exposure

05 July 2014 - 12:55 PM

Can the camera and strobe sync at 1/1000? Most cameras can not. I would suggest trying a more normal 1/200.

 

I looked at the EXIF file and you shot this at 1/1000 of a second at f6.3 woth ISO 100.. 

There is no way the focus light could be that strong to blow out that much..


In Topic: Ikelite 8" Domeport with Nikkor 10.5mm shade in frame

05 May 2014 - 03:31 PM

He wants to see if you have the shade turned wrong, If its 90 degrees off, you will see the port.

 

Hi, Its the same as the one in the link in my post. The port was threaded snugly all the way to the extension.