it was advertised as having a repaired/patched shade. It arrived cracked without any sign of a suitable repair, only after the fact did you post a picture of the shade cracked in half prior to your "repair". No additional discount was given, you accepted my offer of a lower price.
I am complaining about how you handled communication, failing to take responsibility for poor packaging, and that you do not insure your shipment
I don't think Wetpixel cares.
In the many PMs we had, prior to the transaction - including my reiteration the shade was cracked/glued - you continue to spout balderdash and total inaccuracies - which is apparently your style. You now have changed - once, again (surprise) - your verbiage ( without a "suitable repair"), yet don't mention the many PMs back-and-forth prior to your offer and my acceptance of the terms.
I would suggest you only pay full retail, for new items, with a manufacturer's warranty, as you obviously have comprehension issues of the written word, such as "shade has a crack". When items are disclosed - and priced - with such items, and further concessions given, when is a deal ever done for you, when it's free? When does your acceptance of the deal, after many PM's, pricing of the item, and further price concessions, mean anything?
So I hope all future seller's know you expect something for nothing, even after the deal is done. You expect clearly disclosed items to be "like new", even though they don't say that.
So in my 200+ online sales with zero (that means "none") complaints, you're the first. And then you mischaracterize things, to what end? When the item says "has crack", and then we PM and I reiterate that, I'm really not sure what it is you won't/can't understand.