I recently headed to the Bahamas to dive with the Great Hammerheads, which was quite a big trip when coming from Lembeh! I was also blessed with a 27hour delay on the flight to the US from the UK, which royally sucked as I picked up a nasty flu. Anyway, arriving in the Ft Lauderdale looking and feeling like crap and a day late meant I had to do my shopping in super quick time before heading over to the Bahamas.
I had met Ryan once before about a decade ago and whilst we keep in touch from time to time it would be a push to call us friends, so please don't consider this a biased review. I have now owned Nauticam D90, 7D, 5Dmk3, EM5, EM1, GH4, Rossa, 1Dx and 7Dmk2 housings, and of course some of them have had problems so Ryan and I have sparred/discussed issues before, even though I hadn't bought them from the USA. I definitely don't consider myself a Nauticam fanboy but I do feel that their newest products are of a very high standard.
What surprised me the most was that on the Saturday that I arrived, Ryan himself was servicing a Rossa housing that needed a quick turn around. I had never known of this side before, and as a hands-on owner of a business myself I really appreciated that he took time out of his weekend to fix a problem for one of his clients - plus I got to help take someone else's housing apart which is always a fun learning experience!
Reef Photo were super accommodating and as an industry person I could really see how well Elly and Phil do when explaining to photo newbies (even the ones that know everything) how to use the equipment and they also were not pushy on sales. Both demonstrated a very good understanding of equipment and you can tell they use it a lot, so for compact users looking to take the next step I strongly recommend talking to either of these two.
For my end of the Market, before this trip I had no idea that Reef offered quite a large inventory of cinema equipment for rent, including RED dragons and Rossa Housings. I rented a Rossa housing to save on baggage allowance and hassle with customs on coming back into Indonesia - the housing was the newest version and in great condition.
I really look forward to visiting them again when not ill and exhausted from delays.
Here's a picture from Bimini as i didn't take a single picture with my phone in the store! Shot with Nauticam GH4 and dual Inon z240's