glamourpuss

If you shoot in RAW you can white-balance after in Adobe Camera Raw.

Well I thought it was time for an update....

After filing my complaint with the Kentucky Department of Insurance, I received a letter stating that they were investigating my complaint and that in accordance with KRS 304.1-165 the insurance company (Awry) has 15 days to respond. They hoped to have things resolved within 30 days.
Well that 30 days came and went, surprise surprise.

I then received another letter that said that it had be referred to the Insurance Fraud Investigation Division and that it would be evaluated to determine if a criminal investigation would be opened.

I hadn't heard anything for awhile so I decided to give them a call. I spoke to the Consumer Protection Division (who I originally filed the complaint with) first and they were very nice, but couldn't do much for me. They apparently can't find any record of AWRY being registered with them. So they don't know if they have jurisdiction, hence forwarding the complaint to the fraud department.

I then called the fraud department and they told me that the referral was still open and they had not made a decision as to wether they were going to peruse it or not.

I am now asking anyone who is currently has an outstanding claim with AWRY to please forward all your complaints and information to the Kentucky Department of Insurance Fraud Investigation Division.

L. Clark Williams

Mailing Address:
909 Leawood Dr., P.O. Box 4050, Frankfort, Kentucky 40604-4050

Telephone: 502-564-1461
Facsimile: 502-564-1464
TTY: 800-648-6056
Toll Free (Kentucky only): 800-595-6053

EMAIL: Clark.Williams@ky.gov

Thanks hsoler... I've since filed a complaint with the Consumer Protection Division of the Kentucky Department of Insurance. So it's in their hands now.

So what is the difference between AWRY Inc, and Innovative Programs Group, Inc?

I have just recieved an email from DEPP stating that they will no longer have any communication with me directly since I filed a complaint with the Consumer Protection Division of the Kentucky Department of Insurance.

Is that legal?

Can they just ignore my claim now? Did I just screw myself out of any hope of ever getting this resloved?