wally

My Light & Motion D200 housing just started having problems (without having been flooded or anything). Of course I have an upcoming trip and L&M no longer carries spare rear boards for this housing. I am looking for a Light & Motion D200 Titan rear board or a field service kit that has a rear board. Let me know if you have one that you would be willing to sell to me. Thanks.

Just happen to have a set. that  would let go cheap.

You do have the option of a mini bulkhead which can replace one of the fiber optic bulkheads. This way you can have an HDMI bulkhead on the main out and a standard bulkhead in place of one of the fiber optic bulkheads.

Thanks Alex,
I have had several conversation with the Nauticam dealer here in the US and this was never presented as an option. I will look into this.

Thanks for all the great responses. I have just returned from a week on the Aqua Cat in the Bahamas and flooded my D200 rig. So now it is much more important to make a choice before my next trip in August to Bonaire.

BTW the NA-D7000 and the NA-D700V has a port for HDMI video output to an external monitor and the push buttons on the right hand side have also been moved.

Please keep up the great discussion and comments.

Thanks,

Wally

Hello Wally,

While we may not be on Wetpixel as much as Jean, I don't think you can use that as an indication of our level of customer support and commitment to our customers. While I do try to get on Wetpixel when I can, our primary mechanism for support is email to our innovation@nauticamusa.com email address. In general we try to respond within 24 hours or faster, but sometimes if there is a trade show we are supporting or we are lucky enough to go diving, it may take slightly longer. Feel free to drop us an email with any questions you might have about our products.

In regard to Jean's level of support, I will say that it is quite likely that he won't be able to respond to any Wetpixel posts in mid-June during the digital shootout, as I plan to keep him in bourbon up to his eyeballs.

Cheers,
Cp

Chris,
I am sure not looking to say that post on this fourm are the only way to judge customer support. But since I have seen very few post I was asking owners what thier opition of the customer support both companies provide. This commuinty is not afraid to share there thoughts both positive and negative. That is what makes this a wonderful place to gather constructive ideas and information. I meet you in Long Beach on Saturday and was very pleased with the time you took to help me understand your products.

Regards,
Wally

Alex,
The D4 review was fabulous. Those pictures! what can one say but WOW. I only wish I could make a living shooting pictures like you post. Thanks for the viewfinder info. I had read that but did not put 2 and 2 together. I must be getting old.