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Ryan

Member Since 22 Feb 2003
Offline Last Active Jun 24 2015 01:05 PM
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Posts I've Made

In Topic: Nauticam Safety Lock buttons..........stuck

03 June 2015 - 05:19 AM

This isn't unheard of, especially in mucky spots.   A good flush under running water from a hose helps. 

 

These parts are constantly being improved, with ongoing revisions to make these buttons more resistant to sticking.  The latest revision is a significant improvement, and is installed by service centers at no charge under warranty, or as a part of annual overhauls.


In Topic: Nauticam flextray not so good, alternatives?

20 May 2015 - 01:24 PM

Patrik and Magnus at Scuba Supply will take care of you, I've just written them about the issue.  

 

I've never heard any comments one way or another on the ball height on E-M5.  The taller version  (24224) probably puts the strobe mounting positions a bit more even, and provides a bit more room to operate the clamp.  The tops of these small housings can get pretty crowded!  Hopefully some other users will chime in here.


In Topic: Nauticam flextray not so good, alternatives?

19 May 2015 - 11:47 AM

HI Oskar,

I've sent you a PM, but it would be good to get a bit more info on the age of this system.  There was a known issue that caused something like this with some early handles.  It was corrected, dealer stock was replaced in those cases.  If this is that problem, it looks like yours was missed.

 

It is normal for the handles to have a bit of flex in them, which some people don't enjoy, and is amplified with heavy strobes or video lights.  The handle bracket has been added as an optional install to knock that out.

 

Moses, I wouldn't worry about the strengths of those the handle bolt attachment.  They brackets are optional, and something like 20 models used this tray prior to their being added.

 

Handle brackets were never offered for E-M5.  The mounting holes you see on the right grip are for an accessory hand strap, not a bracket.  I'm confident that once you get a current handle this won't happen again.


In Topic: Nauticam deep housing

13 May 2015 - 06:23 PM

These are now being handled as special order items, and are possible for most models with a reasonable up charge ;)

In Topic: Nauticam Carbon Fibre Float arms

17 April 2015 - 11:47 AM

This has definitely been a frustrating, ongoing issue, but it is one that Nauticam is committed to solving.  There have been a number of improvements to the arm design over time.  Each one improves reliability, but failures are still being reported from older stock in circulation.

 

I would not recommend trying to repair these, I would contact your dealer for replacement under warranty.