tdpriest 115 Posted August 7, 2009 It is with disappointment that I have to report that Sea&Sea have been extremely uncooperative, failing to reply after several 'phone calls and emails, in honouring their obligation as sponsors of the "Open" print competition at the British Underwater Image Festival this year. I have not been able to claim my prize (£500 of Sea&Sea equipment). After three 'phone calls I was asked to contact my Sea&Sea dealer, who, after 6 weeks was told that, no, I had to deal direct with Sea&Sea: who, of course, are not replying to me. Has Sea&Sea treated other winners better? Tim Share this post Link to post Share on other sites
Alex_Mustard 0 Posted August 7, 2009 That is bad news, Tim. On the previous years I have been in the country for the prize giving and have always remarked hen hosting it that it is a real positive of BUIF that we have the actual prizes there on the day (rather than relying on IOUs). Pity that there was a change this year. Hope you get it sorted soon. Alex Share this post Link to post Share on other sites
SlipperyDick 2 Posted August 8, 2009 Uh oh... Haven't cashed mine in yet (£800 voucher), but was just thinking about doing so today... I'll let you know how I fare. Keri Share this post Link to post Share on other sites
Drew 0 Posted August 8, 2009 ...., no, I had to deal direct with Sea&Sea: who, of course, are not replying to me. Is this S&S Japan you have to deal with or just S&S Ltd UK? Share this post Link to post Share on other sites
tdpriest 115 Posted August 8, 2009 I've dealt with the UK: I think this may be a technical problem as I can't communicate with their server at all... ... I'll let you know. Tim Share this post Link to post Share on other sites