MacBook won't boot up and has a blinking Q in a folder

[jonny shaw 16]

It isn't my macbook but my wife's.... Anyone mac gurus out there have any ideas? I really don't want to have to format the drive just yet and I've disk booting from the install disk and doing a repair.

 

Any ideas?

[TheRealDrew 0]

It isn't my macbook but my wife's.... Anyone mac gurus out there have any ideas? I really don't want to have to format the drive just yet and I've disk booting from the install disk and doing a repair.

 

Any ideas?

 

Is it a question mark? (Guess it could be a Q?) Means the computer cannot find an operating system. Can happen from a bad hard drive, some file gets corrupted and some others things. If you are able to boot from the install disk and do a repair, it may be all that is needed. Come back with how that goes, it may be all you need. After that, there are other things to try.

[jonny shaw 16]

Thanks Drew, yes it is a flashing question mark and I've tried booting off the install disk and doing a repair but no joy.

[jonny shaw 16]

actually I just tried the disk repair function and the error message is:

 

Invalid Node Structure

 

Invalid Node Structure

 

Catalog file entry not found for extent

Volume check failed, Error: Filesystem verify or repair failed

 

Does this help?

[TheRealDrew 0]

Do you have Disk Warrior, Drive Genius or Tech Tool? (Tech Tool of some sort is on the Apple Care Disc. Have not used it in awhile, Disk Warrior is my go to first utility, does limited things, but does it very well for nodes/catalog extents and the rest. Has saved my bacon more than once.)

 

It could be hardware related, but looks like the files nodes/catalog. (The fact that you can see the drive on boot up is a good sign, even if it is not being repaired)

 

Not sure how much is on the MacBook or a reinstall is really more a PITA than anything else. You could back up the drive before the reinstall, if you go that route, and try to repair the copied data later (Basically make a boot FW or USB drive, include Carbon Copy Cloner, SuperDuper! or similar and clone the whole drive.)

 

When you check the S.M.A.R.T status in the Disk Utility, any messages? Once your data is safe, you can try to run the utilities again from the install disc. There are some other things you can try, but I would bet that if you had a Disk Warrior disc, it could be a simple solution for you.

 

Both Disk Warrior and Dive Genius can be bought on-line and a DVD also sent, so you can probably get them now. Hate for you to get DW and not work, but it is something that every Mac user, IMO, should have. I usually will have a USB Pen drive or FW drive with a clean system and those utilities installed on those drives.

[pmooney 6]

Try a reboot into single use mode and see if that works

[jonny shaw 16]

Okay, so I purchased Disk Warrior but obviously can't install it.... how do I get it up and running from a USB drive. I've also ordered the disk which supposedly you can boot from but would love to try and get this sorted asap.

 

How do I copy the drive the drive to try and work on it?

 

Peter:- Just tried the single user reboot and no joy either......

 

Edit: I don't know if this makes a difference but the flashing folder icon has now disappeared and the HDD and fan is make noise????

 

Re-edit again... Nah the flashing question mark folder has come back

Edited November 10, 2010 by jonny shaw

[JackConnick 76]

Here's a link to Apple's knowledgebase article on disk repair:

 

http://support.apple.com/kb/ts1417

 

Some of these steps you've tried, but I've never not been able to get a computer into single user mode and run fsck in terminal mode. You should be able to put disc warrior in the cd player and startup from it to repair as well.

 

The other thing you might be able to do is to see if you can run it in target disk mode with a firewire cable off another Mac. Then run diskwarrior off that Mac.

 

Other than that plug in another usb drive or cd, boot off it and then repair the internal drive.

 

If you can't get any of this to work, your disc may have a physical problem.

 

Jack

[jonny shaw 16]

Thanks Jack, however the trouble I'm having at the moment is that I can't create a bootable disk warrior disk. I'm going through their manual but it is not that straight forward.... maybe I'm just being dumb

[davephdv 0]

You should be able to boot from the disk that came with the computer. Try disk repair from that.

[jonny shaw 16]

Thanks Dave tried that, the repair doesn't work. So now I am trying to use disk warrior but need to create a bootable usb with both osx and disk warrior.

 

Currently I'm trying to create a disc image of the install OSX, partition a USB drive and place the mounted disk warrior on that and fingers crossed.

[recd 7]

Do you have access to another mac? Is so install disc warrior on the working mac.

Turn off both macs then connect them via a fire wire cable. Start the working mac. Start the other in target disk mode( hold down the t Key).

 

See if disk warrior can repair.

 

I had a similar problem, the hard drive was failing. Disk warrior couldn't repair it but it did fix it enough so I could copy all the data.

 

Other wise put in a new HD and restore your time capsule files

Edited November 10, 2010 by recd

[TheRealDrew 0]

Thanks Dave tried that, the repair doesn't work. So now I am trying to use disk warrior but need to create a bootable usb with both osx and disk warrior.

 

Currently I'm trying to create a disc image of the install OSX, partition a USB drive and place the mounted disk warrior on that and fingers crossed.

 

 

Did you get this part going?

[Steve Douglas 16]

It's probably advice given after the horse has escaped from the barn doors, but, in the future, always do a complete system back up every month on an external drive dedicated for that purpose only. I bought one g drive and partitioned it for the desktop and laptop and use Super Duper to do a complete system bootable back up. Super Duper is inexpensive and, after the first back up which takes awhile, thereafter it uses a Smart Back Up which only deletes what is no longer there and backs up anything new. The smart back up goes much quicker. To help with your current problem, take a good look at Digital Rebellion's FSC Maintanence Pack which does a great job.

Steve

[jonny shaw 16]

Update: I couldn't manage to create a bootable USB, so I think I will try the target disc startup.

 

To get this clear, I connect my mac (with DW installed) with my wife's with a firewire cable, start mine normally then start hers holding down T.

Now won't this cause hers to now mirror mine???? Or does it just startup using my mac?

Now here's the confusing bit.... are all my application on her comp and I will be able to see her Mac HD????

 

Is there any way that I can mess this up and wipe off my mac or hers in the process (less worried about hers)....

 

Cheers

 

Jon

 

P.S Steve: You are so right... in fact my wife uses time machine and backed up every week... until about 3 weeks ago when her external HD died, fate has it macbook died before she replaced and backed up.

[JackConnick 76]

Jon;

 

Go to Apple's Support site. Do some searches for target disc, disk repair, etc. They have excellent knowledgebase articles that will walk you through all of this. I still don't understand why you can't startup into single user mode and repair it. To me it sounds like the disc is physically bad, if the repair doesn't do it.

 

Jack

[TheRealDrew 0]

Is there any way that I can mess this up and wipe off my mac or hers in the process (less worried about hers)....

 

The target Mac will show as a FW drive, the same as any other firewire drive would show (orange icon with FW symbol) If you run DiskWarrior from your machine, just tell it to repair the FW drive and you should be fine. There really is no way to mess up, other than going way off script and using disk utility or something and pressing erase NOTE: There are some MacBooks, depending on the model, that will not boot in FW mode. You can boot your wife's machine and hold down the T key. If you see the FW symbol it will boot to FW mode. More info (basically the same thing) here

[jonny shaw 16]

Well got it to start in target mode, still can't initialise her drive though. Disk Warrior sees it but cannot mount it or rebuild it.

 

Not looking good,

 

Any other ideas

[pmooney 6]

A hammer would fix it

[TheRealDrew 0]

Well got it to start in target mode, still can't initialise her drive though. Disk Warrior sees it but cannot mount it or rebuild it.

 

Not looking good,

 

Any other ideas

 

 

On your boot drive, get SuperDuper or Carbon Copy Cloner if you want to save it (to the drive that you are booting from). Clone the drive (wife's) to another drive via daisy chain via USB or FW to another drive (another drive or partition on the boot drive, PM me if you want to walk through it), it could be hardware....also I am PMing you...

[Drew 0]

Well I just had 2 SSDs die on me this morning but I am fastidious in backing up after paying a lot of money for drive recoveries, which is an option if you don't have a backup and have vital data.

You can also do a sector by sector copy to a new drive and then repair. The broken data sectors can sometimes be repaired and your directory may be intact.

[Steve Douglas 16]

Drew,

Very strange to have 2 hard drives die at the same time. Hope they were part of a redundant raid system. Are you sure their dieing does not indicate something else that could be currupted in your system?

Steve

[jonny shaw 16]

A hammer would fix it

 

 

Getting close! LOL

[Huw Jenkins 0]

Getting close! LOL

 

try disk utility a couple of times, sometimes it catches and works, even after a few goes

 

or if that fails, rebuild your catalog b-tree (say that when your drunk lol)

Edited November 16, 2010 by Huw Jenkins

[Steve Douglas 16]

Hate to sound ignorant but what is a catalog B tree and how do you rebuild it and why?

Steve

Edited November 17, 2010 by steve