kyzy23 0 Posted January 1, 2011 I have been working with an insurance company for a claim on my damaged equipment. On other boards I have noticed I am not alone. What can I do to get them to respond to my request? The insurance costs me MORE than my house insurance but I am unable to contact anyone regarding the claim. Share this post Link to post Share on other sites
AllisonFinch 7 Posted January 2, 2011 Which insurance company? Share this post Link to post Share on other sites
kyzy23 0 Posted January 3, 2011 Which insurance company? I am hoping it is just a lack of computer skills and I slipped through the cracks so I don't want to trash any one right now. Any ideas on how to get one respond to my questions? Thanks. Share this post Link to post Share on other sites
AllisonFinch 7 Posted January 3, 2011 The only reason I asked is there is one common company that is notorious for this type of problem. I used to be one of their customers but ceased, after my sister had a horrible time getting resolution of her claim. Share this post Link to post Share on other sites
SOX404 0 Posted February 9, 2011 I have been working with an insurance company for a claim on my damaged equipment. On other boards I have noticed I am not alone. What can I do to get them to respond to my request? The insurance costs me MORE than my house insurance but I am unable to contact anyone regarding the claim. Interesting. When I lived in the US, I had my camera equipment about $11k in value, and the insurance cost per year was only less than $150. It covered all liabilities, damages, stolen, etc. And it is one of the most reputable insurance company. Share this post Link to post Share on other sites
Scott88 0 Posted February 9, 2011 Hello, Sox404 could you please give us the name of your insurance company ? Thanks Share this post Link to post Share on other sites
kyzy23 0 Posted February 12, 2011 Interesting. When I lived in the US, I had my camera equipment about $11k in value, and the insurance cost per year was only less than $150. It covered all liabilities, damages, stolen, etc. And it is one of the most reputable insurance company. Yes, can you please give us the name of your insurance company? Thanks. Share this post Link to post Share on other sites
diver dave1 23 Posted February 16, 2011 My insurance is with State Farm as a personal property policy. Same price and coverage range as SOX404. I am in the process of my first claim with them. They stated on the phone today, "Send a written estimate from the repair company. Your policy has no deductible so we send you a check as soon as we have the written estimate." I will be sending the camera and lens to the appropriate places for those estimates later in the week. All my past experience with them on my car and home insurance was similar for claims and payments were always quick. Share this post Link to post Share on other sites
SOX404 0 Posted February 17, 2011 Hey all, It's State Farm insurance. You can ask for personal article insurance program. State Farm will ask you to bring all the camera equipment to be covered to their office, including the original invoices. They will take photos and if I'm not mistaken take notes of the serial number (if available). Hope this helps. Share this post Link to post Share on other sites
kyzy23 0 Posted February 24, 2011 Hey all, It's State Farm insurance. You can ask for personal article insurance program. State Farm will ask you to bring all the camera equipment to be covered to their office, including the original invoices. They will take photos and if I'm not mistaken take notes of the serial number (if available). Hope this helps. Yes, I have received this same type of advise from a few other people. I was also told by one insurance company that one claim may effect the rest of my homeowners insurance policy. I won't be doing business with them. Hard to imagine, I am still working on my claim. Share this post Link to post Share on other sites
diver dave1 23 Posted February 25, 2011 The reason to have a separate personal property policy is that it does NOT effect any other policy if you have a claim. So your homeowners is safe. It could effect the personal prop. policy. Share this post Link to post Share on other sites
diver dave1 23 Posted March 9, 2011 Thought I would give an update on my claim. I initially talked to the Claims dept at State Farm and they provided an email address to send the estimates for repairs. I sent the camera and lens to the repair shops, got written estimates, forwarded those to State Farm, they sent me a check for the full amount in about a 2 weeks. My policy has no deductible. I am a happy customer. Share this post Link to post Share on other sites
furby076 0 Posted March 10, 2011 I tried state farm. They refused to offer me insurance. They said it was "totally unacceptable" to insure my equipment since I had a claim against my older equipment. I lost my last camera over the summer and filed it under homeowners insurance. I have had homeowners since 2004....one claim, black balls me. Share this post Link to post Share on other sites
