Kengar 0 Posted September 27, 2004 Okay, I'm new here, and I know Ike is identified as a partner on this board, so I hope I don't step on any toes or offend anyone or violate any protocols. Here's my question. Why is it that Ikelight products (as is the case with respect to many products) can be had for a bit less at camera supply houses on the 'net than directly from Ikelight? For example, between the Oly 8080 Ikelight housing and complete DS125 strobe setup, I can save 300 - 350 dollars, depending on which vendor I use. Will Ikelight not service/warranty the product if I don't get it directly from them? Are the vendors (Adorama, B & H Photo) selling gray market goods? Thanks for your inut. Share this post Link to post Share on other sites
ikelite 0 Posted September 27, 2004 Ikelite prefers to do any required repairs directly with the customer regardless of where it was purchased, but Ikelite does NOT sell products direct. That would be competing with the dealers. Share this post Link to post Share on other sites
Kengar 0 Posted September 27, 2004 So what are the dollar amounts referring to when I check out the Ikelight website? Thanks for the reply, Ike. Share this post Link to post Share on other sites
Kengar 0 Posted September 27, 2004 (I see I'm upgraded from Sea Star to Sea Nettle already. Woo Hoo! And I don't even get the new cameral 'till tomorrow! ) Share this post Link to post Share on other sites
Peter Schulz 1 Posted September 27, 2004 Re "So what are the dollar amounts referring to when I check out the Ikelite website?" A: Manufacturers suggested retail price. At least that's what it means to me. As to who to buy from I recommend Underwater Camera Pros. Ask for Ryan. http://www.uwcp.com/ They are a reliable and completive source for housings, strobes, and lenses. While you may be able to do a little better if you shop around, Ryan's advice on the details of what you need and don't need will save you money and you will have the comfort of knowing you bought the right thing. A typical quote from a user form says it all "I talked to Ryan (at UWCP) and he was able to offer insight into every aspect of selecting the equipment that would fit my dive/photo profile. Right down to the carrying case!" Share this post Link to post Share on other sites