Jump to content

Recommended Posts

Hi all,

I’ve been shopping around for a camera upgrade, and came across a new scam method on eBay. 

I bought an item, and the seller almost immediately added shipping information. To my surprise, the item showed it was already delivered to my zip code, two days prior. 

I tried to immediately contact the seller, but they didn’t answer. 

Within an hour, I got a notification that there was a problem with my transaction - and the message seemed like I initiated the issue (I did not). I’ve been an eBay member a long time, so I immediately contacted eBay concierge by phone. 

While I was on the phone, and the agent was trying to figure out what was going on, the seller escalated the case to eBay for review. eBay quickly came back and said since there was tracking information, and the item was delivered, they decided the case in the seller’s favor, and I wasn’t eligible for a refund (!!!).

Fortunately, the agent on the phone saw this and heard my story, while it was all unfolding. She was able to reverse the decision, and flag the seller’s account. 

Buyer beware. If the seller waited a few days, I might’ve had a much more difficult  case to argue! 

  • Like 1

Share this post


Link to post
Share on other sites

Ok that's worrying, thanks for sharing! I tend to buy from time to times on eBay and was lucky to avoid that!

- Was it a cross border sale?

- Did the member have high reputation?

Any flags or recommendations from your eBay concierge on how to avoid this going forward?

Thanks

 

 

 

 

 

Edited by waterpixel

Share this post


Link to post
Share on other sites

US seller, California based, I believe. 

No, it was less than ten, but not zero. They had a few other inexpensive used items for sale that looked legitimate, and the price wasn’t “too good to be true.” 

Nothing really from concierge on avoiding it, they seemed somewhat surprised as it was happening. From me, I’d just say go for sellers with good feedback records between time and count, and stay on top of the email updates. 

Share this post


Link to post
Share on other sites

Did you check the tracking info, you would have to think that would be hard to falsify, unless you clicked a link taking you to a fake site to get to it.

Share this post


Link to post
Share on other sites

I have only ever used PayPal to buy from eBay. Is it possible to use a credit card directly on eBay and get buyer protection that way?

Share this post


Link to post
Share on other sites

Sponsors

Advertisements



×
×
  • Create New...