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Oskar@RetraUWT

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About Oskar@RetraUWT

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  1. Here is the news article from 2018 when we announced support for the Z-330: https://wetpixel.com/articles/retra-announces-support-for-lsd-with-inon-z330-strobe
  2. I think it's leftover from the Z-240 days where the pilot light was a true eccentric pilot light that was not ideal for snooting. With the Z-330 they have tilted the pilot light inward which now lights up in the center of the LSD optical tube. Attached is an image from Inon's website explaining the improvement.
  3. We stopped making the LSD bag about 3 years ago. There was not enough interest for this item since most photographers make use of their existing carrying solutions, mainly the diving pockets, or they attach more ropes and clips to the Optical tube.
  4. Orders for the Retra Flash will be open very soon. We have been planning something special for the 10 year anniversary...
  5. Thank you Tim The App Store and Google Play store need some time to update the app on your device. Basically you needed to do the reloading procedure because the Retra UWT App on your device was still the previous version and it didn't have the new firmware inside. You will be able to go through the procedure again in a day or two because we just solved a nasty bug that could result in unwanted triggers when using fully charged batteries with the Supercharger in TTL mode. Firmware version 3.12 will be available in a couple days, it's just going through the verification process...
  6. Hi Tom, we have updated the design of the E-Opto converter and it now features a rotating insert that fits the standard fiber optic plug. This new feature removes all stress from the cable and in case you need to exchange the cable it is done easily without any tools. The new design fits all existing E-Opto converters, please send me an email when you can. Thank you
  7. If they were serviced by us in 2020 or 2019 they have for sure been updated and the problem is solved.
  8. Unfortunately the Original Retra Flash does not have any option to update firmware outside of our workshop but this can be solved if you send the product to us for a firmware update. The pilot light output of the Prime/PRO is substantially improved for snooting and makes the whole process of positioning and aiming much easier. If a short recycle time is needed the Supercharger is available. For reference please take a look at the macro focused review of the Retra Flash PRO by Mike Bartick: http://www.divephotoguide.com/underwater-photography-special-features/article/macro-critters-anilao-philippines-retra-flash-pro
  9. You're welcome. Please note that the Original Retra Flash has a narrower flash beam and therefore less power is used for snooting. With the Prime/PRO the flash beam is considerably wider and more evenely spread (ideal for wide angle) but this also means that for snooting a higher power level is used to achieve the same result as with with Original. In any case the new Mounting module will provide much better light output and I guess you already noticed that the pilot light is much brighter with the new models.
  10. Hi Kevin The Mounting module for the Original Retra Flash does not work well with the Prime/PRO models due to wider beam spread and lamp shape. Please try with the Mounting module that was made especially for the PRO/Prime models. Please remember that you need to change the diffuser (it comes supplied with the new Mounting module) because the diffuser that was supplied for the Original Retra Flash will not work well for the Prime/PRO. We've had a few cases where photographers used the old diffuser and the results were not as they should have been. The difference between using the old Mounting module/diffuser and the new set is substantial.
  11. We got a lot of questions about the beam angle of the Retra Flash Prime/PRO with the new Reflector. Because every manufacturer measures the beam angle in a different way we made a quick experiment. All flashguns are positioned at 50cm (20 inches) from a white wall and shot at normal exposure in the center of the beam. The yellow circle is marked at approximately 90ยบ angle of coverage.
  12. Hi We have just released a firmware update (2.5) for the Retra Flash PRO/Prime which includes improvements of Smart SL, HSS, BATT/TEST and U2 modes including an updated user manual. The update is done easily with our App, available for iOS and Android devices. Just download the app and follow the instruction for connecting your flashgun to your device. For Apple devices: https://apps.apple.com/app/id1472741374 For Android devices: https://play.google.com/store/apps/details?id=gm5.solutions.retra_flash&hl=en If you need help with the install please write to: develop@retra-uwt.com
  13. I just want to add that complete technical specifications are available on our website at the bottom of this page: https://www.retra-uwt.com/pages/retra-flash Here you will also find information about the battery life at half power, dimensions, weight, etc.
  14. Thank you for letting us know, there is in fact an error. This information was not updated in the public user manual. We will amend it shortly. Meanwhile please find attached a screenshot of the information.
  15. Hi, thank you for the feedback. We update the user manual as we get more feedback from photographers reading it or as we add new features. The weight of the flashguns (in water) is already indicated in the "basic information" section of the user manual. We will consider adding more practical tech-spec in there for easier access. Currently the long tech-spec are listed on our website. U1 and U2 can be set independently of one another and all advanced features can be set to each position individually. There is currently a bug in the firmware that resets the U2 position when the flashgun is turned off - it defaults U2 position to "Smart SL" mode. U1 position works normally and saves the setting that was assigned in the app. We will release a firmware update to amend this bug and improve on other things in the coming weeks. I know that TRT have support for HSS and that it works with our flashguns but I don't know the details and which cameras are compatible. Better ask TRT directly about compatibility.
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